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Store Policies

order packing

We know that it is super exciting to watch your order get packed, but if we were to make a video for each and every order, it would take months to process orders.  To feed your order packing hunger, we will try to do order packing live shows periodically as well as post videos on Instagram and TikTok.  You can add on a TikTok order packing video to your order to have a video posted just for you.


We are dedicated to sustainability and using eco-friendly materials.  Read more here


All of our crystals are consciously-sourced.  There are tons of online crystal shops, but we've made a few decisions that have a direct impact on the pricing.  We will always try to source the best pricing crystals to make them more affordable to you, but we also want to make sure that they suppliers and miners are paid fairly as well.  Read more here

processing and shipping

We do care about your experience and quick delivery, but we are currently only a team of 3. Our processing time is 3-5 days plus about 5-7 days for delivery.  Based on sales volume, we can consider adding another person or two to the team, but as of right now, it's only me plus two part-time assistants. 

Wholesale Inquiries

If you are interested in purchasing in large quantities, feel free to direct message me on Instagram @KimiKoCrystals and I can add you to the "Close Friends" story for when I have discounted large bundle available.  If you let me know what you are interested in and your budget, I can also create some wholesale bundles for you as well.

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